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Returns

Returns

We have confidence in our products. If you are not completely satisfied with your purchase we will accept your return for a full refund within 30 days of delivery. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging.

Our 30 day money back guarantee covers the products for sale on Tilesin1.com with the exception of clearance items and special order products.

Please give us a call: (562) 756 3044

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@travertinemarket.com and send your item to: 1021 East Lacy Ave, Anaheim CA 92805, United States.

Shipping
To return your product, you should return ship your product to: 1021 East Lacy Ave, Anaheim CA 92805, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.